Accessing the Admin Panel
The Admin panel is only accessible to users with Administrator or Sub-Administrator roles. To access it:
- 1Log in to the AXIS CloudSync web portal with your administrator credentials.
- 2Click the Admin tab in the top navigation bar.
- 3The Admin Dashboard will load, showing an overview of your organization's usage and activity.
Note
If you do not see the Admin tab, your account does not have administrator privileges. Contact your organization's primary administrator to request elevated access.
Admin Dashboard
The Admin Dashboard provides a real-time overview of your organization's AXIS CloudSync environment:
- Storage Usage — Total storage used vs. your plan's quota, with a per-user breakdown.
- Active Users — Number of users currently active and total registered users.
- Recent Activity — A live feed of recent file operations, logins, and admin actions.
- Alerts — Any security alerts, failed login attempts, or policy violations.
- Quick Actions — Shortcuts to common tasks: Add User, Create Team Share, Generate Report.
Users Section
The Users section is where you manage all user accounts in your organization.
| Action | Where to Find It |
|---|---|
| Add a new user | Users → Add User button |
| Edit user details | Click the user's name → Edit |
| Reset a user's password | Click the user's name → Reset Password |
| Suspend a user | Click the user's name → Suspend Account |
| Delete a user | Click the user's name → Delete (irreversible) |
| View a user's activity log | Click the user's name → Activity Log |
| Release a file lock | Click the user's name → Active Locks → Release |
Tip
See the full Creating and Managing Users guide for step-by-step instructions on each action.
Policies & Settings
The Policies section controls security and compliance settings for your entire organization. Key policies include:
| Policy | Description | HIPAA Requirement |
|---|---|---|
| Require Two-Step Authentication | Forces all users to set up 2FA | Required |
| Minimum Password Length | Sets the minimum number of characters for passwords | Required (8+ chars) |
| Password Complexity | Requires uppercase, numbers, and special characters | Recommended |
| Session Timeout | Automatically logs out inactive users | Required |
| Restrict Sharing to Secure Shares | Prevents standard (non-password) share links | Recommended for PHI |
| Allowed IP Ranges | Restricts access to specific IP addresses or ranges | Optional |
| Disable Mobile App | Prevents users from accessing AXIS via mobile | Optional |
Important
Changes to Policies take effect immediately for all users. Review your changes carefully before saving, especially for policies that restrict access (e.g., Allowed IP Ranges).
Reports & Audit Logs
AXIS CloudSync maintains comprehensive audit logs for all user and admin activity. These logs are essential for HIPAA compliance audits and security investigations.
- Activity Log — Every file operation (upload, download, share, delete) with user, timestamp, and IP address.
- Login Log — All login attempts (successful and failed) with timestamps and IP addresses.
- Admin Log — All administrative actions taken in the Admin panel.
- Compliance Report — A formatted report suitable for HIPAA audits, covering the selected date range.
Tip
See the Creating Compliance Reports guide for instructions on generating and exporting audit reports.
Storage Management
Monitor and manage storage usage across your organization from the Storage section of the Admin panel.
- View total storage used vs. your plan quota.
- See per-user storage consumption to identify heavy users.
- Set per-user storage quotas to prevent any single user from consuming disproportionate storage.
- Configure trash retention period (how long deleted files are kept before permanent deletion).
- Configure version retention (how many versions of each file to keep).