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End User Guide 6 min read

Mapping a Network Drive via WebDAV

WebDAV lets you mount your AXIS CloudSync account as a mapped network drive on Windows or Mac. Access your files directly from Windows Explorer or Finder — without syncing them to your local hard drive.

What Is WebDAV

WebDAV (Web Distributed Authoring and Versioning) is a protocol that allows you to access files on a remote server as if they were on a local drive. When you map AXIS CloudSync as a WebDAV drive, it appears as a network drive in Windows Explorer or Finder. You can open, edit, and save files directly — without downloading them to your computer first.

  • No local storage used — files are accessed on-demand from the cloud.
  • Works with any application — open files directly in Word, Excel, or any other app.
  • No sync client required — useful on shared or locked-down computers.
  • Real-time access — always see the latest version of every file.

Note

WebDAV requires an active internet connection for every file operation. For offline access, use the desktop sync client with Selective Sync instead.

Finding Your WebDAV URL

  1. 1Log in to the AXIS CloudSync web portal.
  2. 2Click your name or avatar in the top-right corner and select Account Settings.
  3. 3Navigate to the WebDAV or Desktop Access section.
  4. 4Copy your personal WebDAV URL. It will look like: https://yourorg.syncedtool.com/dav/username/

Tip

Your WebDAV username is your AXIS CloudSync email address. Your WebDAV password is your AXIS CloudSync account password. If Two-Step Authentication is enabled, you may need to generate an app-specific password — check with your administrator.

Map a Drive on Windows

  1. 1Open Windows Explorer (File Explorer).
  2. 2Right-click This PC (or Computer) in the left sidebar and select Map Network Drive.
  3. 3Choose an available drive letter (e.g., Z:).
  4. 4In the Folder field, enter your WebDAV URL (see above).
  5. 5Check Reconnect at sign-in to automatically reconnect when you log into Windows.
  6. 6Check Connect using different credentials if your Windows login differs from your AXIS CloudSync credentials.
  7. 7Click Finish. Enter your AXIS CloudSync email and password when prompted.
  8. 8The drive will appear in Windows Explorer as a mapped network drive.

Important

Windows may have trouble connecting to WebDAV over HTTPS with self-signed certificates. If you encounter errors, contact your administrator to verify the server certificate configuration.

Map a Drive on Mac

  1. 1Open Finder.
  2. 2In the menu bar, click Go → Connect to Server (or press ⌘K).
  3. 3Enter your WebDAV URL in the Server Address field.
  4. 4Click Connect.
  5. 5When prompted, enter your AXIS CloudSync email as the username and your password.
  6. 6Click Connect. The drive will mount on your desktop and appear in Finder under Locations.

Tip

To reconnect automatically at login on Mac, drag the mounted drive to your Login Items in System Preferences → Users & Groups → Login Items.

Troubleshooting

  • Connection refused or timeout — Verify your WebDAV URL is correct and that your internet connection is working. Try accessing the web portal in a browser first.
  • Authentication failed — Double-check your email and password. If 2FA is enabled, you may need an app-specific password.
  • Slow performance — WebDAV performance depends on your internet speed. For faster access to large files, use the desktop sync client instead.
  • Drive disconnects on Windows — This is a known Windows issue with WebDAV. Open the Registry Editor and set HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters\BasicAuthLevel to 2. Contact your IT administrator for assistance.
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