AXIS CloudSync Administrator Guide

Welcome to the AXIS CloudSync Administrator Guide

This self-guided manual covers the administrator features and functionality for AXIS CloudSync. Whether you are provisioning the system for the first time or managing an active organization, this guide helps you administer the platform effectively and maintain HIPAA compliance.

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What Administrators Can Do

As an AXIS CloudSync administrator, you have full control over your organization’s secure file sync environment:

  • Create and configure organizations and sub-organizations
  • Create and manage user accounts, guest accounts, and machine registrations
  • Set up and manage Team Shares and Share Links
  • Enable and configure WebDAV for mapped drive access
  • Manage file locking policies and sync warnings
  • Create and schedule backup jobs
  • Monitor storage usage, sync activity, and audit logs
  • Enforce two-step authentication and access controls required for HIPAA compliance
  • Integrate with Active Directory for streamlined user provisioning
  • Configure bandwidth throttling and LAN Sync

HIPAA Compliance Administration

AXIS CloudSync is purpose-built for HIPAA-covered environments. A Business Associate Agreement (BAA) is available. As an administrator, your key compliance responsibilities include:

  • Enforcing two-step authentication for all accounts handling PHI
  • Reviewing audit logs and activity reports on a regular schedule
  • Controlling guest account access and setting share link expiration dates
  • Managing storage quotas and data retention policies
  • Ensuring all end users understand acceptable use and file handling policies

Administrator Guide Sections

Organizations

Organizations represent the entities you manage within AXIS CloudSync — your company, a client, a department, or a location. You can create parent organizations and sub-organizations to match your hierarchy. Each organization has its own settings, user accounts, and storage quota. Using the Administrative Interface →

Accounts and Machines

Create user accounts for every member of your organization. Each user can register multiple machines — desktops, laptops, and mobile devices. Guest accounts can be issued for temporary external collaborators. Create and Manage User Accounts →

Team Shares and Share Links

Administrators can create Team Shares for departments or project teams, define subscription rules, and manage member access. Share Links allow secure external sharing with or without password protection. Team Shares Guide →  |  Share Content →

WebDAV

Enable WebDAV to allow users to access their AXIS CloudSync storage as a mapped network drive on Windows or Mac, without installing the desktop client. WebDAV Setup Guide →

File Locking and Sync Warnings

Configure file locking policies to prevent simultaneous editing conflicts. Administrators can also review and resolve sync warnings across the organization. File Locking Guide →

Backups

Create backup jobs to protect critical organizational data. Backups are stored in a separate backup root and can be restored independently of the main sync environment. Create and Manage Backups →  |  Revision Rollback →

Monitoring and Reports

Track storage consumption, user activity, file events, and sync status across your organization. Use reports to demonstrate HIPAA compliance to auditors. Creating Reports →

Active Directory Integration

Integrate AXIS CloudSync with your Active Directory to automate user provisioning, synchronize group membership, and simplify account management. Active Directory Integration →  |  AD Setup Guide →

Bandwidth Throttling and LAN Sync

Control how much bandwidth AXIS CloudSync uses on your network, and enable LAN Sync to allow local machines to sync from each other rather than the cloud when on the same network. Bandwidth Throttling →  |  LAN Sync →

File Server Enablement

Cloud-enable an existing file server so that its directories become AXIS CloudSync Team Shares — without moving the data or retraining end users. File Server Enablement Guide →

Two-Step Authentication

Enforce two-step authentication across your organization to meet HIPAA security requirements. Two-Step Authentication →

API Access

AXIS CloudSync provides a REST API for advanced integrations and automation. AXIS CloudSync API Guide →

System Requirements

Before deploying AXIS CloudSync to your organization, review the system requirements for supported operating systems, browsers, and hardware. View System Requirements →

Need Help?

Browse the full AXIS CloudSync Knowledgebase, check the FAQ page, or contact support at 1-866-232-2211.